Terms and Conditions
These Terms and Conditions apply to purchases made on the website [https://klashify.com], operated by:
Business Name: Amelia OÜ
Registry Code: 16701360
Address: Paavli tn 2a, Tallinn, Estonia
Email: katlin@klashify.com
Phone: +372 58507079
By using this website and placing an order, the customer confirms agreement with these terms.
1. General Provisions
These terms apply to the legal relationship between the customer (consumer or business client) and Amelia OÜ when purchasing goods or services via the online store.
All prices are in euros (€) and include VAT unless otherwise stated.
Amelia OÜ reserves the right to modify prices, availability, and product information at any time without prior notice.
2. Ordering and Payment
Products and services can be ordered by adding them to the shopping cart and proceeding to checkout. All required information must be correctly filled in during checkout.
Payment options include:
Estonian bank links (Swedbank, SEB, LHV, Coop, Luminor)
Visa/Mastercard
Apple Pay / Google Pay
(Payment processing is handled securely via Maksekeskus AS.)
Orders are considered confirmed once payment is successfully received. Amelia OÜ reserves the right to cancel orders due to technical errors or suspected misuse.
3. Delivery of Goods / Services
Digital products and service confirmations are delivered via email immediately or within 24 hours.
Physical products are delivered within Estonia using [Omniva / Itella / DPD], typically within 2–5 business days.
Shipping costs are displayed during checkout.
4. Right of Withdrawal
According to the Estonian Law of Obligations Act, consumers have the right to withdraw from a purchase made online within 14 days of receiving the goods or confirming the order, except in the following cases:
Digital content delivery that starts immediately with customer consent
Time-specific services (e.g., appointments or events)
Personalized or custom-made products
To exercise the right of withdrawal, please contact us at katlin@klashify.com within 14 days. Refunds will be made to the original payment method within 14 days of receiving the withdrawal notice. The customer is responsible for return shipping costs unless the product was incorrect or defective.
5. Complaints and Warranty
Products come with a statutory 2-year warranty under Estonian law for defects present at the time of delivery.
If you discover a defect, please contact us within 2 months by email at katlin@klashify.com, providing a description of the issue. We aim to respond within 5 business days.
Amelia OÜ is not liable for defects caused by improper use or failure to follow usage instructions.
If repair or replacement is not possible, a full refund will be issued.
6. Data Protection
Amelia OÜ processes customer data in compliance with the EU General Data Protection Regulation (GDPR).
Personal data is used solely for fulfilling orders, providing customer service, and meeting legal obligations.
Data may be shared with third-party service providers (e.g., shipping or payment partners) strictly for order processing purposes.
Customers may subscribe to newsletters voluntarily and can unsubscribe at any time.
7. Dispute Resolution
We encourage customers to first contact us directly at katlin@klashify.com to resolve any issues.
If no agreement is reached:
Consumers may submit a complaint to the Consumer Disputes Committee
Customers may also use the EU Online Dispute Resolution platform
Legal disputes are resolved by Harju County Court, Estonia
8. Changes to Terms
Amelia OÜ reserves the right to update these terms at any time. The latest version is always available at [https://klashify.com].